The NJBIA Basics Skills Workforce Training program represents a partnership between the New Jersey Business & Industry Association (NJBIA), the New Jersey Community College Consortium for Workforce and Economic Development, and the NJ Department of Labor and Workforce Development.
These are Grant-funded training for employee participants for a business or non-profit organization registered in New Jersey or maintains a business location in NJ.
All classes take place online in a Zoom meeting format. Computer skills classes require access to MS Office downloaded programs. Enrollment is limited; please register early. Participants MUST be registered before the first class day.
For more information, please contact Linda Connor (973) 300-2132 or lconnor@sussex.edu.
NOTE: Courses are not available to State or local government employees. Employer Dedicated Classes: Additional training topics and information to get you started with scheduling dedicated classes just for your employees at our place or yours
Two 2-hour sessions ~ 4 hours total
2 hours
9 am–11 am
Monday, February 1 and
Wednesday, February 3
This course is designed for those workers who have basic verbal and reading skills in English. It will introduce participants to the importance of good verbal and non-verbal communication skills in the workplace including good listening skills. It will demonstrate how different personal communication styles affect how co-workers, supervisors, and customers receive and interpret information. Upon completion of the training students will be able to:
Two 2-hour sessions ~ 4 hours total
2 hours
9 am–11 am
Monday, February 8 and
Wednesday, February 10
This course is designed for those workers who have basic verbal and reading skills in English. It will demonstrate how different personal communication styles affect how co-workers, supervisors, and customers receive and interpret information. The course will target the outcomes as defined below but limit itself to written skills only. Upon completion of the training students will be able to:
One 1-hour session
10 am
Wednesday, February 17
In this very interactive and supportive workshop, we will share insights and practical techniques to help you plan more effectively, prioritize your responsibilities, and become better organized – so you can make the most of your time.
The learning objectives of this course include:
3 hours
9 am–12 noon
Tuesday, February 16
Part A – Leadership Skills
This topic will explore the different types of leadership styles and the strengths and weaknesses of each. Through activities and role-play, students will develop the tools necessary to recognize their own leadership/behavioral style and the behavioral style of others and how to best respond for maximum effectiveness and results.
Part B – Problem Solving
The covered topics include:
One – 3-hour session
9 am–12 noon
Thursday, February 18
Part A - Art of Listening
The purpose of this topic is to empower participants to become more effective communicators by using the skills identified in the Characteristics of Self-Empowerment to enhance their interpersonal communications on the job through effective listening skills. The goals are to assist participants to overcome blocks to listening, build rapport, acknowledge the speaker, and clarify the speaker’s message and meaning.
Part B – Resolving Conflicts with Others
Given our differences in perceptions, beliefs, values, and goals, conflict is inevitable. If handle properly, conflict can also be productive and build relationships. This topic provides the tools for solving differences with others and engaging in difficult situations by understanding your own “belief systems” and by practicing a proven strategy for achieving win-win solutions.
Four 2-hour sessions ~ 8 hours
2 hours
9 am–11 am
Tuesday, March 2
Thursday, March 4
Tuesday, March 9
Thursday, March 11
This class will introduce participants to the basic operations of Microsoft Word at the beginning level.
Upon completion of this course students will be able to:
Four 2-hour sessions ~ 8 hours
2 hours 9 am–11 am
Tuesday, March 23
Thursday, March 25
Tuesday, March 30
Thursday, April 1
This class will introduce participants to the basic operations of Microsoft Word at the beginning level and introduce participants to additional operations of Microsoft Word.
Upon completion of this course students will be able to:
Four 2-hour sessions ~ 8 hours
2 hours
9 am–11 am
Tuesday, April 6
Thursday, April 8
Tuesday, April 13
Thursday, April 15
This class will introduce students to MS Excel basics including creating spreadsheets, formulas, functions, text, formatting and graphics. Students will be able to perform basic (introductory) level Excel skills such as modifying an existing worksheet, building worksheets, copying and moving cells, etc.
Upon completion of this course students will be able to:
Use Basic Excel functions, i.e., Sum, Average, and Count
Four 2-hour sessions ~ 8 hours
2 hours
9 am–11 am
Tuesday, April 20
Thursday, April 22
Tuesday, April 27
Thursday, April 29
This class will reinforce the elements introduced in Excel Level I and expand upon that base to include more complex but necessary activities such as functions, charts, linking worksheets, adding pictures, and more.
Upon completion of this course students will be able to: